the ship:”
Build your personal expertise in B2B eBusiness
Strengthen your credibility with your team and increase effectiveness
Improve your business results
Help you understand and “go beyond” customer requirements
Help you anticipate and avoid problems and conflicts
Help you understand "cross over" issues that get in the way of excellent eBusiness support
Provide personal education and training.
Here is how it works:
The program runs for thirty-day intervals.
If two intervals at a time are booked, there is a 5% discount
if three at a time, a 10% discount
for four or more at a time, a 15% discount.
There are three levels of service:
Normal access. Up to two phone calls and five emails a week, received and returned within the customer's
business hours. Unlimited conventional mail review and response. Calls and emails are not cumulative
and cannot be "carried over" to succeeding weeks.
Unlimited access. As many emails, phone calls, and letters as desired, with responses provided as
needed and not subject to business hours (e.g., a weekend call may be required in anticipation of a
Monday morning meeting).
Structured access. For managers desiring more structure, we offer three thirty-minute scheduled individual
telephone sessions per month, plus unlimited emails. This is most effective with people who are willing to
prepare ahead for calls.
Calls are returned within ninety minutes and email within the same day. Conventional mail and courier
packages are reviewed/replied to within twenty-four hours of receipt.
Services begin when payments are received. All payments must be made in advance.
Interested? Contact us for more details and let us answer your questions.
