Articles, Resources, and
Kindergarten Lessons
Recent newsletters
A Dozen Things You Can Do To Improve Your Website Today
Are You Content with Your Content?
5 Things Nobody Told You About Your Website
I Love eBusiness Small business Five Things CRM Renamed GDS eMail Portal Case Studies Is Your Website Helping or Hurting?
Workshop materials
Two additional teamwork stories
Kindergarten Lessons from my book - "What It Takes To Be Successful in eBusiness, You Already Learned in Kindergarten!"
Each chapter was borne out of training many eBusiness and eCommerce coordinators
People picked up the technical part easily; but the soft skills were another story!
Soft skills are better in determining success in implementing B2B
Soft skills were things we all learned early in life, but we don't consider their application
All materials are in Abode Acrobat Reader format and available for downloaded
All materials copyrighted 2004-2005 by Duane H. Cook. All rights are reserved
May not be reproduced without the authors expressed written permission.
Introduction This book is about the business of eBusiness
Social first Socially comfortable comes before technically comfortable
It's all about basics The three things you have to do
Intuition A different business case means you need to trust your instincts
Do What You Do Well You’ll be successful staying with what you do well
Wonder We need to draw out the “little boy” in all of us
Trust A lifetime of trust can disappear with the wrong step
Evaluating Others’ Skills Assessing readiness
Letting Others Go First There is a time to go first and next
Stick Together It doesn’t matter if it is smoke signals
Be a keen observer Overcome hype through critical thinking
Listen to Instructions Listen to trading partners to discern value
Competition Are you learning from your competition?
High Tough Higher “tech” requires higher touch
Helping Others “What goes around, comes around”
Walk in the Other Guy’s Shoes Put on your customer’s shoes!
Practice Makes Perfect Perseverance – determination – practice
Expect Change We cause change on those who doesn’t want it
If at First You Don’t Succeed, Try, Try Again Fail fast and small
Milk and Cookies Celebrate your success
Take a Nap in the Afternoon Kick back and reflect
Measuring Progress Are you getting there?
Sometimes Things Go Wrong Anticipate and recover
Clean Up Your Own Mess “Get it done” attitude
Setting Limits You can’t boil the ocean
We All Need Encouragement We all need a cheerleader
Teamwork and Cooperation Teamwork is king!
Graduation to First Grade Time to take eBusiness seriously
